FCE Writing - Being polite and tactful

Function	Writing to a close friend	Writing to a stranger
Thanking for present	Thanks for the great book – love the cartoons	Thank you for the most enjoyable and amusing book you sent me
Requesting a favour	Hey, friend, will you help me with my project?	I was wondering if there might be any chance of your giving me some assistance with a project I am currently working on.
Making a suggestion	How about meeting at the theatre next Saturday?	Bella dama, would you agree to meet with my humble person at the theatre next Saturday? I won’t look at the play; it’s just to have your preciousness by my side and being able to admire your beauty.
Apologising	I’m terribly sorry I forgot to post you the report.	I want to show my greater regret for having forgotten to post the report I promised it would in your email this afternoon. Sorry for the inconvenience. It won’t happen again.
Complaining	Hey, tell your sons to turn the music down before 11 p.m. Some of us work tomorrow…	I would be very grateful if you could ensure that your sons turn their music down after 11 p.m.
Initial salutation	How are you, man? And your family? Hope everything is all right.	I hope that you and your family are keeping well.
Drawing letter to a close	Better go now or I’ll miss the post. Longing to see you soon. Love,	I hope this letter has been helpful for you. If you have any question, please, write us back. Best regards